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Palmpay Customer Panic – Before Opay Puts Me In Trouble

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I operate a Palmpay account. Until this morning, I had never attempted to set up an OPay account. I did not succeed setting it up because I discovered that someone with my three names and phone number operates an OPay account. I was mystified at the discovery and think this is grossly unsafe. The person could commit fraud and I could end up paying for it, say. That this happened is a result of formidable negligence on the part of OPay. I have no doubt.

Exactly what its KYC processes are I don’t know. I do not want to speculate, but I think OPay’s KYC processes are worse than poor. From my experience, the KYC processes at Opay, which self-describes as safe and secure, are squalid. They’re shit. Hot shit. Don’t dupe yourself into believing that you’re safe.

The number I attempted to use to set up an account is linked to my NIN, BVN and bank accounts, of course. How it could be in use by another person in Opay’s system eludes me. But in the meantime, the backstory.

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I wanted to move N50,000 to my account to my Palmpay account from my Zenith Bank Plc account this morning. On account of a concentration outage I can’t explain, I typed Opay as the destination bank instead of Palmpay. My phone number, which serves as my account number, was correctly inputted and it threw up my name. I made the transfer, but got no notification from Palmpay. Strange. Very strange.

I checked a few minutes later and there was still no notification. I checked the receipt on my @ZenithBank app and discovered that the destination bank I typed in error was OPay. I called a friend, who advised me to open an Opay account and that the money would drop. I asked why it left my account at all since I had no OPay account. I felt it should have been reversed. He asked that I should go set up an Opay account.

I went through the whole facial recognition shebang, got an OTP and later a request for the last six digits of my BVN before things screeched to a halt.

I typed the last six digits and I got a response that they were out of sync. How? I wondered. I called the OPay customer care desk to know what happened. Someone named Funke, who spoke in Yoruba, attended to me. I chose to be served in that language because I thought, from my experience with telco help desks, my chances of being quickly attended to were brighter.

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I gave the Funke my name and the number with which I tried to open an account with. She said the number is linked to an Opay account with the name Bamidele Temitope Johnson. She advised me to speak to my bank. My bank? I asked why it was even possible in the first instance, given KYC. She said she didn’t know. I contacted my bank, which said it couldn’t do anything because the names of the OPay account holder to whom I sent money in error are the same as mine.

The person I spoke with at my bank warned that I need this resolved. Very quickly, too. If the OPay account holder is funding terrorism or involved in other crimes, he warned, I coul get into a really sticky situation. I also suspect that there may be hundreds of people in a similar situation where shabby KYC processes make them sitting ducks. Trouble is just around the corner and they don’t know.

Johnson, a Lagos based Marketing Communications Executive shared this on his Facebook page…

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OPay Rubbishes Viral Shutdown Rumour, Warns Against Fake Publication

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By Our Correspondent.

 

Leading fintech company, OPay Digital Services, has dismissed as false and malicious a viral social media publication claiming that the company would embark on a prolonged break from September 1, 2026, urging its customers to withdraw or move their funds.

The fabricated publication, which gained traction across social media platforms on Sunday, purportedly warned OPay customers that the fintech would shut down its operations for an extended period beginning September 1.

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However, OPay, in an official response published across its verified social media platforms, described the claim as false, assuring customers that the company remains fully operational.

In a statement titled, “This is FALSE!”, the fintech said: “OPay is not going on break by September. We’re here, and we’re going nowhere! 💚”

The company further urged its customers and members of the public to scrutinise the viral publication for inconsistencies and rely only on its verified communication channels for authentic information.

“True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.

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“Always verify before you share. Filter the noise! Follow our official pages for authentic OPay updates,” the company stated, ending the message with the hashtag, #OPayIsOkay.

Also reacting to the development, the Vice President, Public and Government Affairs, OPay Digital Services, Dr. Maxwell Loko, described the viral publication as “false, malicious and misleading.”

Loko said OPay was not shutting down and cautioned customers against taking any action based on the fabricated information.

“This post is false, malicious and misleading. OPay is not shutting down, and customers should not be misled into withdrawing their funds based on fabricated information,” he said.

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He urged members of the public to disregard the publication and depend exclusively on OPay’s verified platforms for official announcements.

“We urge the public to disregard this post and rely only on OPay’s verified communication channels for official information,” Loko added.

The OPay executive further warned that deliberate attempts to spread false information capable of creating panic or undermining confidence in a financial institution could attract legal consequences.

“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences,” he said.

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The development has also raised concerns over the growing use of fabricated digital content to damage the reputation of financial technology companies and potentially trigger unnecessary panic among customers.

While speculation has circulated in some quarters that the publication could be linked to competitive interests seeking to undermine OPay’s growing market position, no evidence has been publicly established to substantiate such claims.

OPay therefore advised its customers to exercise caution and verify financial or operational announcements through its authenticated communication channels before acting on them.

The company’s clarification effectively puts to rest the viral claim that it would cease or suspend operations from September 1, 2026, with OPay reaffirming that its services remain available to customers.

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70-year-old granpa nabbed for sexual assault of 8-year-old girl in Bauchi

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The Bauchi State Police Command has arrested a 70-year-old man, Usman Abubakar, over the alleged defilement of an eight-year-old girl in the Tsakanin Bayara area of Bauchi metropolis.

According to a statement issued by the Command’s Police Public Relations Officer, Superintendent of Police (SP) Nafiu Habib, the suspect was arrested following a complaint lodged at the ‘E’ Division, Yelwa, by the victim’s 48-year-old father on Wednesday, August 26, 2026.

According to the police, the father alleged that the suspect, who resides in the same area, lured his daughter to an uncompleted building on Sunday, August 24, where he allegedly sexually assaulted her.

The Command said its operatives immediately commenced action after receiving the report and arrested the suspect.

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The police further stated that the suspect allegedly confessed to the offence during interrogation.

Following the incident, the victim was taken to the Police Clinic for medical examination and necessary care.

The Commissioner of Police, CP Sani-Omolori Aliyu, condemned the alleged offence and assured members of the public that the matter would be thoroughly investigated.

The case has been transferred to the State Criminal Investigation Department (SCID), Bauchi, for discreet investigation and prosecution, according to the Command.

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The police reiterated their zero tolerance for sexual violence and child abuse, while urging parents, guardians and members of the public to remain vigilant and report suspicious activities to the nearest police station.

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Peter Obi sympathizes with victims of Abuja market fire

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Nigeria Democratic Congress, NDC presidential candidate, Peter Obi, has expressed sympathy with traders and business owners affected by the fire that gutted Eda Plaza in Jabi, Abuja, on Sunday.

Obi, in a statement posted on his X handle on Sunday, said the incident highlighted the need to strengthen Nigeria’s emergency-response systems, particularly the capacity of fire services.

A fire outbreak destroyed shops and goods reportedly worth millions of naira at the plaza, a building materials market opposite Chida Hotel in Jabi.

An eyewitness told the Nigerian Television Authority that the alarm was raised around 3am after a trader received a distress call about the fire.

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The eyewitness said the fire destroyed one of his brother-in-law’s two shops and a packing store, with roofing materials worth more than N20m reportedly lost in the blaze.

There were no reported casualties.

Reacting to the incident, Obi said his “heart goes out to the traders, artisans, workers, families and business owners whose goods, investments and livelihoods may have been affected by this unfortunate incident.”

He noted that the losses suffered by the traders represented more than merchandise, noting that they included years of savings, borrowing and sacrifice.

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“As a country, we cannot continue to lose businesses and livelihoods repeatedly to preventable disasters. Each time this happens, we gradually lose our productive capacity,” he said.

The former Anambra State governor said small businesses were “the backbone of our economy” and that losses suffered by traders could affect their families, workers and communities.

Obi urged authorities to strengthen emergency-response systems, particularly by ensuring that fire services were properly equipped and adequately staffed.

“As we grieve what has happened at Jabi Market, let us not wait for another market to burn before we act. Let this tragedy become a reason to strengthen our emergency-response systems, especially by ensuring that our fire service is properly equipped, adequately staffed and capable of responding swiftly to emergencies.”

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“We must protect our small businesses and ensure that Abuja, and indeed Nigeria, becomes a safer place to live, work and invest,” he added.

Obi also prayed for those affected by the incident and emergency responders.

“May God comfort every person affected by this disaster, restore the livelihoods that have been lost, and grant our emergency responders the strength and wisdom required at this difficult moment,” he said.

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