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NCC mandates telecom operators to alert users of major outages

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Concerned by the persistent network failures and poor service quality across the country, the Nigerian Communications Commission (NCC) has directed telecom operators to inform consumers promptly of any major outages or disruptions that could impact network performance and service delivery.

The directive follows mounting complaints from users over issues such as frequent network breakdowns, rapid data depletion, and excessive dropped calls, which have led to widespread frustration among telecom subscribers.

In a statement signed by its Acting Director of Public Affairs, Nnenna Ukoha, the NCC said the move is in line with its commitment to ensuring transparency and aligns with the effective implementation of the Executive Order signed by President Bola Ahmed Tinubu at the start of his administration.

The statement reads, “The Nigerian Communications Commission (NCC) has mandated telecom licensees in Nigeria to inform consumers of major service outages on their networks through media channels, stating the cause(s) of the service interruption, and the area(s) affected by the service interruption/outage, as well as the time that would be taken to restore service.

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“Consumers must also be informed one week in advance where operators have planned service outages.

“This development, contained in the “Directive on Reportage of Major Network Outages by Mobile Network Operators (MNOs),” is part of the Commission’s drive to ensure timely resolution of outages, enhance quality of experience for telecom consumers, and keep consumers informed.

“According to the Directive, Mobile Network Operators, Internet Service Providers and other operators that provide last mile services will also provide proportional compensation, including extension of validity, as may be applicable and in line with the provisions of the Consumer Code of Practice Regulations, where any major network outage continues for more than 24 hours.

“It identifies three types of major outages to include: Any network operational condition such as fibre cut due to construction/access issues/theft & vandalism and force majeure that impacts five per cent or more of the affected operator’s subscriber base or five or more Local Government Areas (LGAs); having an occasion of unplanned outage of, or complete isolation of network resources in 100 or more sites or five per cent of the total number of sites (whichever is less) or 1 cluster that lasts for 30 minutes or more; and lastly, any form of outage that can degrade network quality in the top 10 states based on traffic volume as specified by the Commission from time to time.

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“In furtherance of this, the Commission has further directed that all Major Outages are to be reported by operators through the Commision’s Major Outage Reporting Portal, which is accessible to the public through the Commission’s website, www.ncc.gov.ng. The portal additionally discloses the identity of the culprit responsible for the disruption.

Commenting on the directive and the major outage reporting portal, the director, Technical Standards and Network Integrity, Engr. Edoyemi Ogor stated that, “The Commission has trialled the reporting process and portal with operators for some months now before issuing the directive.

“By providing consumers and stakeholders in the telecommunications industry with timely and transparent information on network outages, we are entrenching a culture of accountability and transparency. This approach also ensures that culprits are held responsible for sabotage to telecommunications infrastructure.

“This also aligns with our broader commitment to the effective implementation of the Executive Order signed by President Bola Ahmed Tinubu, which designates telecommunications infrastructure as Critical National Information Infrastructure (CNII). It reinforces the need to safeguard these assets, given their centrality to national security, economic stability, and the everyday lives of Nigerians,” Edoyemi Ogor said.

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Just in: Trump plans visa restrictions on Nigerians, others

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United States President Donald Trump is considering imposing a travel ban on Nigeria and a host of other countries, mostly from Africa.

The affected countries are expected to meet new requirements laid down by the State Department within 60 days.

“The new list includes Angola, Benin, Burkina Faso, Cabo Verde, Cameroon, Côte d’Ivoire, Democratic Republic of the Congo, Djibouti, Ethiopia, Egypt, Gabon, Gambia, Ghana, Liberia, Malawi, Mauritania, Niger, Nigeria, São Tomé and Príncipe, Senegal, South Sudan, Tanzania, Uganda, Zambia, and Zimbabwe.

“The memo identified varied benchmarks that, in the administration’s estimation, these countries were failing to meet.

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Some countries had “no competent or cooperative central government authority to produce reliable identity documents or other civil documents,” or they suffered from widespread government fraud.”

Others are Antigua and Barbuda, Dominica, Saint Kitts and Nevis, Saint Lucia, Bhutan, Cambodia, Kyrgyzstan, Syria, Tonga, Tuvalu, and Vanuatu.

The countries on the new list are also expected to submit to the State Department, on Wednesday, an initial plan of action to meet the new requirements.

In March, Trump had considered imposing a travel ban on 43 countries, while Nigeria was not on the list.

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The 43 countries were divided into three groups: red, orange, and yellow.
The red group consists of 11 countries whose nationals would be barred from entering the US.

The orange group comprises 10 countries whose visas would be sharply restricted.

The countries under yellow were given 60 days to address concerns.

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BREAKING! 3 days after, another helicopter crashes in India, killing all crew and passengers(Photos)

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Sad! Three days after the devastating Air India Crash in Ahmedabad, a Bell 407 helicopter has crashed in Gaurikund, Uttarakhand, early Sunday morning, killing all seven people on board, including the pilot.

The accident occurred at around 5:30 AM in a remote area of the Himalayan state. According to Indian media reports, the aircraft was carrying five adult passengers, one infant, and the pilot when it went down.

Authorities have not yet confirmed the cause of the crash, but rescue teams have been dispatched to the site for recovery operations. The identities of the victims have not been released pending notification of their families.

Uttarakhand, a region with challenging terrain, has seen previous aviation incidents due to unpredictable weather and difficult landing conditions. Investigations into the crash are ongoing.

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Iran-bound businessman nabbed at PH airport for ingesting 53 wraps of cocaine

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. As NDLEA recovers tramadol consignments in winter jackets going to Europe at Lagos airport; intercepts N1.1billion opioids in Rivers; 2,687kg skunk in Cross River

Barely two weeks after operatives of the National Drug Enforcement Agency (NDLEA) at the Mallam Aminu Kano International Airport (MAKIA) Kano, intercepted a 60-year-old businessman Chinedu Leonard Okigbo heading to Iran with 65 pellets of cocaine in his stomach, their counterparts at the Port Harcourt International Airport (PHIA) have arrested another businessman, 44-year-old Ezemokwe Chukwuebuka Christian for ingesting 53 wraps of the same class A drug while on his way to Tehran Khomeini, Islamic Republic of Iran.
Ezemokwe was arrested at the Port Harcourt airport on Saturday 7th June while trying to board Qatar Airways flight QR1434 flying to Tehran Khomeini in Iran via Doha. After a body scan proved positive to ingestion of illicit drug, he was placed on excretion observation during which he expelled 53 wraps of cocaine in six excretions with a total weight of 1.172kg. The suspect claimed to have gone into the criminal trade two years ago, moving between the West African sub-region and Iran.

Similarly, NDLEA operatives at the Murtala Muhammed International Airport (MMIA) Ikeja Lagos in the early hours of Saturday 14th June intercepted an Italy bound passenger Edobor Ambrose Ali on an Air France flight. The NDLEA officers in collaboration with the Aviation Security of the Federal Airports Authority of Nigeria (FAAN), discovered drug consignments hidden in the luggage of the suspect during baggage scanning at the tarmac.

The suspect was thereafter brought down from the aircraft for baggage identification after which a thorough search of the bag led to the discovery of 14, 410 pills of tramadol 225mg and 200mg concealed in winter jackets. In his statement, Ebodor said he lives in Italy where he was hired and sent on the all expense paid trip to Nigeria to courier the drug consignments to Milan, Italy for a fee of 2000 Euros.
At the Port Harcourt Ports in Onne, Rivers state, NDLEA operatives on Friday 13th June intercepted a shipment of 157,800 bottles of codeine-based syrup worth over N1.1 billion naira in street value, during a joint examination of a watch-listed container with men of Customs Service and other security agencies. The opioid consignments were hidden behind 257 cartons of ceramic sanitary wares.
At least, three suspects: Friday Achibong Joseph, 47; Abraham Anthony Willy, 21; and Utibe David Okon, 24, were arrested on Thursday 12th June when NDLEA operatives raided a warehouse in Obereakai, Odukpani LGA, Cross River state, where a total of 2,687kg skunk, a strain of cannabis, was recovered. Same day in Bauchi state, NDLEA officers acting on credible intelligence, arrested the duo of Iriemi Imonikhe, 49, and Sa’idu Ladan, 30, along Bauchi -Jos road after 195 blocks of skunk weighing 287kg were discovered in their Toyota Camry car marked AKL 201 GG.
While 14 jumbo sacks of skunk weighing 560kg were recovered from a wooden boat at Oniru beach in Lagos by operatives of the Marine Command of NDLEA on Thursday 12th June, officers of the Muhammadu Buhari International Airport Maiduguri (MBIAM) same day arrested two businessmen: Ishaku Abdullahi, 30; and Buba Usman, 32, at the arrival hall of the domestic wing of the airport with various quantities of ecstacy pills and skunk packaged in fanciful wraps labelled as ‘Lychee’ and ‘Porro Legal’
The War Against Drug Abuse, WADA, social advocacy activities by NDLEA Commands equally continued across the country in the past week. Some of them include: WADA sensitization lecture delivered to students and staff of Command Secondary School, Orba, Uden LGA, Enugu; Divine Gift International School, Abakaliki, Ebonyi; Baptist Primary School, Ago-Are, Oyo; and St. Vincent Secondary School, Oti-Oron Okobo, Akwa Ibom state, among others.
While commending the officers and men of MMIA, PHIA, MBIAM, PHPC, Marine, Cross River, and Bauchi Commands of the Agency for the arrests and seizures of the past week, Chairman/Chief Executive Officer of NDLEA, Brig. Gen. Mohamed Buba Marwa (Rtd) praised their compatriots in all the commands across the country for pursuing a fair balance between their drug supply reduction and drug demand reduction efforts.

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