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Before load shedding by telecoms operators begins

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By Sonny Aragba-Akpore

Nigerians are commonly used to electricity power load shedding which strategically reduces or cuts off electricity supply to different consumers or areas in a controlled manner. “This process helps balance demand with available resources.”

It is often planned and negotiated with local building owners. Utility providers monitor electricity demand and identify when it exceeds supply or nears capacity limits. They then create a load shedding plan that entails rotating power outages, temporary current disconnections and incentives to building owners for complying. Once demand decreases or additional power resources become available, the utility provider restores power to the affected areas.

Load shedding can also happen without prior planning. Power customers might experience involuntary load shedding when a utility electrical provider lowers or stops electricity distribution across a coverage area for a short period of time.

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This type of load shedding is commonly referred to as a rolling blackout. Brownouts, another type of involuntary load shedding, are caused by a power supplier lowering voltage distribution during peak usage times to balance supply and demand.

Load shedding is about survival when telecom operators might start turning off some of their cell sites during less busy times to save on energy and costs.

This could help them minimize resources better and keep services running, even when it’s not a perfect solution. If telecom operators implement load-shedding, the quality of service could decline sharply. Load-shedding would likely result in reduced network coverage, slower internet speeds, and an increase in dropped calls according to an analyst.

According to the Nigerian Communications Commission (NCC), Nigeria had over 164 million million active internet subscriptions as of March 2024,with mobile data accounting for the majority. A reduction in service quality could severely impact these users, leading to widespread frustration,this analyst added.

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An alalyst describes load shedding as a deliberate shutdown of telecom services in a part or parts, generally to prevent the failure of the entire system when the demand strains the capacity of available infrastructure.

Plagued by incessant rising cost of operations, including the increased prices of diesel, infrastructure maintenance, and a depreciating naira, “have called on the NCC to approve a tariff increase to help mitigate their financial burdens.”

MTN, for instance,with a subscriber base of 81.7million as of March 2024,reported a first loss after tax of N137 billion since its 2019 listing on the Nigerian Stock Exchange in 2023. The telco incurred FX losses of N740 billion ($815.79 million at N907.1/$).

> “Airtel Africa, which had 63.3 million subscribers in Nigeria as of March 2024, reported a loss after tax of $89 million for its full year ended March 2024, primarily due to FX headwinds in Nigeria and Malawi. It lost $1.26 billion to derivative and FX exposures, with $770 million attributed to the naira’s devaluation.”

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This has led to dwindled investment in the telecoms sector, Carl Cruz, chief executive officer of Airtel Nigeria, stated, adding that, “The devaluation of the Naira moving from N420/dollar to N760/dollar in a month’s time, to about N1500/dollar today, had indeed affected telecoms industry who rely heavily on importation of infrastructure to grow the sector.’

In the same vein, Karl Toriola, CEO, MTN Nigeria, said operators are reluctant to invest, simply because of the high operating cost and the devaluation of naira, among other issues that have marred the growth of the sector.

According to him, the telecoms sector in Nigeria is now in an intensive care unit (ICU) gasping for breath, while calling on the government to intervene.

The sector is facing a lot of challenges of which if urgent action is not taken, it will dry up. The truth is that investors are not going to come to invest in the sector if the fundamental issues are not addressed. To rescue the sector from collapsing, there is a need to increase prices of telecom services.”

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Despite repeated pleas, the regulatory body has remained silent on the issue, causing frustration and uncertainty among industry players.

ALTON had earlier sent a working paper (memo) to the telecom regulator (NCC) saying that “the telecommunications industry has been significantly impacted by a myriad of macroeconomic challenges experienced in recent years due to the resulting exponential increase in broad business costs.”

“Of particular importance are:
*the upward trajectory in the inflation rate from 11.98% in 2019 to 21.34% in 2022 and currently 27.33% as at October 2023;
•rapid devaluation of the Naira evidenced by the recent upward movement at a rate of 68.5% from N461/$1 in December 2022 to N777/US$ as at the end of September 2023;and now over 1,590/a dollar.

•Sustained rise in energy prices with diesel currently retailing at an average price of N1,400/litre from N250/litre in January 2022.

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With energy costs representing >40% of Mobile Network Operators’ operating expenses, tighter external financing conditions, higher debt service payments, and increased pressure on the Nigerian FOREX market, there has been a significant increase in the cost of production which has jeopardized MNOs’ capacity to maintain healthy margins in such a capital-intensive and FOREX- dependent industry as ours.

Despite these adverse economic headwinds, the telecommunications industry remains the only industry that has yet to effect any general tariff increase for its services in the last five years due to regulatory and political restrictions limiting the MNOs’ ability to react to the increased cost of doing business with our applications for these general increases still pending with the Commission one year after submission. The same cannot be said for our counterparts in other critical industries who have adjusted the retail prices of their goods and services with the support of their industry regulators to be reflective of their true business costs of production as a means of cushioning the net effect of the sky rocketing costs of doing business. We have attached, for the EVC’s consideration, a detailed overview of examples of such price increases in other sectors.

The operators also lament regulatory overlaps where unbudgetted expenditures are spent to defray unexpected expenses.

In their own position,ALTON also advocates for the co-creation of policies for the ICT sector,
better collaboration between ICT and non-ICT regulators with oversight over the sector (environment and consumer and corporate
governance) given the cross-cutting nature of digital services, which span multiple subject areas and regulatory frameworks.

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“The Federal Government should also give the telecoms sector a special status like
> Agriculture and Manufacturing and introduce fiscal incentives for the sector, for example, the reduction of spectrum and numbering fees,replicate Road Infrastructure Tax Credit scheme for digital infrastructure projects.”

“ There is also a need to encourage market consolidation/collaboration arrangements to build stronger market players in the industry.”

“Implementation of the Open Data policy to make data accessible such that companies can collaborate with third-party developers, startups,
>> and other industries to develop applications, analytics tools, and
>> personalized services which will unlock new data-driven revenue
>> streams not only for telecoms but also for other industries such as banking, agriculture, manufacturing, “

“ We also require capable regulatory agencies overseeing and regulating these innovations. As such, the staff of relevant agencies will need to upskill and broaden their knowledge base while revising their frameworks to enhance technical and analytical capabilities.”

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> ALTON laments that amid the formidable challenges facing the industry, “MNOs have also had to contend with a protracted history of non-payment by Deposit Money Banks (DMBs) and other Financial Institutions (FIs) for their utilization of Unstructured Supplementary Service Data (USSD) services provided by MNOs from September 2019 till date.”

> “Regardless of the numerous ministerial and joint regulator-led interventions on this issue, commencing with the intervention of the immediate past Honorable Minister of Communications and Digital Economy (HMoCDE) in 2021, the consequent approval for disconnection of the banks issued by the Commission further to the HMoCDE’s directive in 2022, and the recent joint resolutions issued by the Commission and the CBN in August 2023 on the terms for defraying the debts owed, the DMBs and FIs have brazenly and persistently refused to meet their obligations to the MNOs through the malicious non-payment or, in many instances, the payment of a minuscule portion of their monthly invoices which has led to the accumulation of a massive debt of ⁓N200 Billion.”

> As a former Executive Director, Technical Services at the Nigeria Inter-Bank Settlement System PLC (NIBSS), “we believe the EVC appreciates the facilitative role of telecommunications in the provision of financial services to Nigerians and how the USSD service has transformed digital banking and advanced financial inclusion in Nigeria, thereby, positively impacting the balance sheet of the DMBs and FIs.”
> “We maintain that it is beyond the pale for the banking industry to hold the telecommunications industry to ransom by its impenitent freeloading activities.

We, therefore, respectfully urge the EVC to take decisive action to put an end to this deplorable practice moreso as the provision of such USSD services to DMBs and FIs come at considerable cost to MNOs. “

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> USSD services require substantial investment in enabling platforms such as Applications Programming Interface (APIs) and USSD Gateways for service delivery, cost of establishing signaling channels (a limited and critical network resource essential for the hitch-free service delivery) and the opportunity cost of utilizing these signaling channels and network services for USSD services instead of other prepaid network services such as Call/SMS set-up and delivery which cannot run in parallel with a USSD session.

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Opinion

SONNY ECHONO AT 63: BIRTHDAYS NOT REST DAYS

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By Tunde Olusunle

Call him a double-barrelled personality and you will not be wrong. He is both an accomplished technocrat and a distinguished bureaucrat to wit. How else would one describe a professional architect of four full decades, who has also spent his entire working life in the public service? He rose to the very top of the leadership of the national umbrella body of his primary profession, and his occupation, respectively. He was national President of the Nigerian Institute of Architects, (NIA). He equally coursed all the way in the civil service to become a Permanent Secretary and a long-serving one. These attainments were bagged strictly on merit. His enterprise has not gone unnoticed as he has been deservedly decorated by the highest honours of his professional calling where he is a Fellow. He has also received national garlands in recognition of his good work, notably that of the *Officer of the Order of the Niger,* (OON). He retired upon grossing 35 memorable years in service, back in 2021. He was barely catching his breath when duty beckoned for him to return to avail the nation his variegated experiences in yet another capacity. This has been the story of his life.

Several decades in the ovens and furnaces of the public service have invested him with the archetypal reticence of a prototype bureaucrat. They are not given to much talk, the essential credo of his lifelong profession requiring public officers like him being “to be seen and not to be heard.” He is exceptionally, comprehensively grounded as a public servant who traversed nearly a dozen ministries, departments and agencies, (MDAs), in a most eventful and insightful career. What can be more all-encompassing and enriching with regards to cognate working experience than when an individual straddles the ministries of: Works and Housing; Defence; Water Resources; Agriculture; Power; Communications and Education, at the highest levels?

With the bifurcation of the erstwhile Ministry of Works and Housing, and the excavation of a “Ministry of Livestock” out of the extant Ministry of Agriculture, he can fittingly be credited with many more service addresses. And all of these preclude the lengthy list of national and international ad hoc responsibilities which garnish his cumulative experiential scope. He was in the earliest generation of civil servants who, with the return of democracy in 1999, was groomed in “Budget Monitoring and Price Intelligence.” This derived from the determination of the new regime to introduce more transparency in public procurement processes. He “evangelised” this credo in all his official bus stops.

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It is Sonny Togo Echono’s birthday Monday December 16, 2024. When he’s addressed by the combination of the initials from his first two names, *ST,* he knows you come from years and decades back with him. It is supposedly a special day in the eyes of his family, colleagues, subordinates and friends. Customised greeting cards arrogate a section of his office at the Tertiary Education Trust Fund, (TETFUND) headquarters in Abuja, to themselves. For the Executive Secretary of the organisation, however, the day is a regular working day like every other. And there was plenty of work to be done. He prefers to operate from the conference table in a corner of his office which enables him ease of access to files and documents placed before him. He’s also able, with despatch, to attend to staff who desire his official guidance, as he looks up from papers placed before him from time to time. There’s no time for a meal as yet but he tosses a few nuts in his mouth from time to time.

TETFUND was established in 1993, and was initially christened the *Education Trust Fund, (ETF).* It is funded majorly from a two per cent tax on the assessable profits of companies registered in Nigeria. It was at inception, targeted to arrest the rot and degeneration in educational infrastructure, arising from long periods of neglect and miserly resource allocation. It was rechristened to its present nomenclature during the administration of President Goodluck Jonathan in 2011. TETFUND administers, appropriates and oversees resources so aggregated for the rehabilitation, restoration and consolidation of tertiary education in the country. It avails capital for educational facilities and infrastructure, including essential physical infrastructure for instruction and learning. TETFUND also supports research and development as well as the training and advancement of academics, among other segments of its responsibilities.

In a little over two years at the helm, Echono has striven to institute a new work ethic in TETFUND to ensure that it achieves its foundation mandate, especially against the backdrop of challenging economic headwinds. He has introduced sweeping reforms which has upset the preexisting apple cart in several ways. Echono has been very fastidious on issues of due process and effective service delivery. The system he inherited was fraught with entrenched power blocs which determined the running of the organisation to the detriment of its core vision. Echono has been uncompromising in his insistence that the institution must be run strictly according to the books. This is one resolve which was bound to unsettle the “indigenes and landlords” within, and their external allies, who hitherto, construed the organisation as a potential “automated teller machine,” (ATM).

Echono clarifies: “There were cartels in charge of TETFUND projects. They collaborated with all manner of political leaders to come to the organisation to collect ”special intervention projects,” as it is referred to. “There were no defined modalities in place which enhanced operational opacity.” Speaking further, Echono notes: “When I was asked to come here, I was given a very clear mandate to clean up this place and I’m doing just that. The system is the better for it because we have substantially minimised waste and our stakeholders acknowledge this much.” A confident Echono said he had indeed invited the Independent Corrupt Practices and Related Offences Commission, (ICPC), to check through the operations of the organisation: “I invited the ICPC to come and inspect our systems. They’ve visited us twice and are satisfied with how we are straightening up the system.”

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Echono is aware that he has stepped on toes while trying to do the right thing. He insists there is no backing down on his mission. His words: “I’ve made enemies on this job. But we have a duty as people privileged to serve, to help in salvaging our country.” Discreet findings indeed reveal that there are internal mumblers and external discontents on his case. There are those who supposedly feel entitled to a perpetuation of their term in office. There are also as those who fancy being gifted the leadership of the organisation as political gratification. Some of them reportedly, had begun to make reassuring commitments to friends and associates, thereby preempting their consideration for the job and the express approval of the President. There are also suggestions about internal saboteurs who are in the habit of trading in classified information concerning the organisation. Some of them are indeed said to be politically exposed persons, fantasising about deploying the organisation for the advancement of their vaunting political aspirations.

While Echono is contending with this hydra, a certain Emeka Marcel Nweke has created a Facebook page with Echono’s name to defraud members of the public. Benneth Igwe, the Assistant Inspector General of Police, (AIG) in-charge of Zone 7 Police Command Headquarters on Tuesday December 17, 2024, disclosed this to newsmen. Echono it was who wrote a petition to the police about “criminal conspiracy, impersonation, fraud, false representation, cyberstalking, obtaining money by false pretence and threat to life,” upon which the police acted. Nweke was reportedly tracked to Awada, Anambra State and was found to have fleeced unsuspecting members of the public of over N10 million in the month of August 2024, alone. Such are the issues he’s multitasking to address.

Echono’s enterprise thus far, has accorded renewed respect and visibility to TETFUND. More and more high profile institutions and individuals, home-based and from the diaspora, regularly engage with the organisation in recent times to discuss partnerships. These include even the military establishment which is in the business of revolving tune-ups for its human capacity, consistent with global dynamics. The multidimensional Echono is equally very busy on lecture circuits these days, regularly called upon to chair, speak or to deliver papers at various events. His trophy-chest brims with glittering medals, gleaming plaques, glossy trophies and beaming mementos, awarded to him by several groups and associations, through the years. These acknowledgements are for inimitable altruism, selfless leadership and exemplary corporate governance, despite the odds.

*Tunde Olusunle, PhD, Fellow of the Association of Nigerian Authors, (FANA), is an Adjunct Professor of Creative Writing at the University of Abuja*

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Opinion

Tax Reforms: A Double-Edged Sword for Nigeria’s Economy

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By Lukman Laleye Babalola.

 

When President Bola Ahmed Tinubu announced his ambitious tax reform agenda, it was clear that he intended to reshape Nigeria’s fiscal framework. The reforms, targeting personal income tax, corporate tax, and value-added tax (VAT) distribution, are undoubtedly bold and necessary. But like any sweeping policy change, they come with both promises and pitfalls.

As someone deeply invested in Nigeria’s socio-economic progress, I see these reforms as a double-edged sword—a tool for much-needed transformation, but one that requires careful handling to avoid cutting too deeply into the fabric of our fragile federal system.

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Let us not downplay the potential benefits. The proposed exemption of individuals earning up to ₦800,000 annually from personal income tax is a welcome relief for low-income earners who have borne the brunt of rising inflation. Similarly, the reduction in corporate tax rates from 30% to 25% is a lifeline for businesses struggling to stay afloat in a challenging economic climate.

The overhaul of VAT revenue sharing, which allocates 60% of VAT revenue to the state where goods and services are consumed, aims to promote fairness and encourage states to boost their economic activity. For consumption-heavy states like Lagos and Rivers, this is a much-needed windfall that could translate into better infrastructure, healthcare, and education for their residents.

But these gains are not without costs. Nigeria’s regional disparities could deepen under this new tax regime. Northern states, with lower consumer activity and VAT contributions, stand to lose out, raising concerns about fairness in a nation already grappling with economic inequalities.

The implementation process is another hurdle. Overhauling a tax system is no small feat, and Nigeria’s tax collection mechanisms are notoriously inefficient. Without significant investment in infrastructure and human capacity, the reforms could collapse under their own weight.

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Then there is the issue of political resistance. Many lawmakers and regional leaders, particularly from the north, have voiced concerns about the potential loss of revenue under the revised VAT formula. Balancing these competing interests will be a test of the administration’s political acumen.

Under the proposed tax reforms, states like Lagos, Rivers, and others in oil-producing regions stand to benefit significantly. With 60% of VAT revenue allocated to the state of consumption, high-consumption states like Lagos and Rivers are poised to see a substantial increase in their revenue. Lagos alone generates over half of Nigeria’s VAT, and retaining a greater share will empower the state to fund critical projects.

For oil-producing states, increased revenue can be invested in non-oil sectors such as agriculture, manufacturing, and tourism, helping them reduce dependency on crude oil and build more sustainable economies. The additional funds can be used to improve infrastructure, healthcare, education, and other public services, directly benefiting citizens in these states. The reforms also encourage states to create business-friendly environments to attract investments and increase consumption, further boosting revenue generation.

Members of the National Assembly are tasked with ensuring these reforms benefit all Nigerians equitably while addressing regional disparities. Legislators must address the fears of less economically vibrant states and push for transitional mechanisms, such as a redistribution fund, to support regions with lower VAT contributions. They must oversee how states utilize their increased revenues, ensuring the funds are invested in projects that directly benefit the public.

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By engaging their constituents, lawmakers can explain the benefits of the reforms, address concerns, and secure public support, thereby easing tensions surrounding implementation. National Assembly members must also facilitate the passage of laws to strengthen tax administration, close loopholes, and ensure effective implementation of the reforms. Legislators from wealthier and poorer states alike must work together to ensure the reforms foster national unity and equitable development across all regions.

The National Orientation Agency (NOA) plays a critical role in ensuring public acceptance and understanding of the tax reforms. The agency must continue to simplify and disseminate information about the reforms to the grassroots, helping Nigerians understand how these changes will benefit them in the long run. By launching campaigns, the NOA can counter rumors and fears about the reforms, especially in regions where there is resistance due to concerns about inequitable benefits.

The NOA should encourage citizens to ask questions and provide feedback on the reforms. This engagement will foster trust and ensure the government remains accountable to its promises. The agency must also address regional concerns by showing how the reforms can be tailored to benefit less economically vibrant states through collaboration with local governments.

The Federal Inland Revenue Service (FIRS) is central to the success of the reforms, as efficient tax collection and administration are critical. The FIRS must invest in modern technology to improve tax collection processes, reduce leakages, and enhance compliance monitoring. Bringing the informal sector into formal taxation while ensuring compliance is not burdensome will also expand the tax net.

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Training and equipping tax officers to handle the new tax structures efficiently will be crucial to prevent administrative bottlenecks. The FIRS must regularly publish reports on tax collection and utilization, fostering public confidence in the system. By collaborating with state governments, the FIRS can provide technical assistance to ensure states maximize their VAT collections under the new sharing formula.

As a nation, we cannot afford to shy away from difficult reforms. For too long, Nigeria’s tax system has been inefficient, inequitable, and unable to meet the needs of our growing population. These reforms, though imperfect, represent an opportunity to address these shortcomings and lay the groundwork for a more sustainable fiscal future. However, the government must tread carefully. Transparency, inclusiveness, and stakeholder engagement are non-negotiable. Addressing regional concerns and ensuring efficient implementation will be critical to the success of these reforms.

President Tinubu’s tax reforms have the potential to transform Nigeria’s economy, but they also carry significant risks. Agencies like the NOA and FIRS, along with the National Assembly, must work together to ensure the reforms deliver on their promise of a fairer, more prosperous Nigeria.

As we navigate this critical moment in our nation’s history, let us remember that true reform is never easy, but it is always worth pursuing when done with the greater good in mind.

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*Lukman Laleye Babalola,is Publisher/Editor-In-Chief,Emporium Reporters online and Emporium Magazine.can be reached on [email protected], [email protected]

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Opinion

These Tax windfalls from global ICT platforms

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By Sonny Aragba-Akpore

In the midst of mounting agitations for and against, the proposed Tax Reform Bills, the Federal Government of Nigeria recently made a bounteous harvest in taxes of about N2.5 trillion when global Information and Communications Technology (ICT) firms operating in the country complied with the Code of Practice for Interactive Computer Services/ internet intermediaries.

Kashifu Inuwa Abdullahi, the Director General of the National Information Technology Development Agency (NITDA) must be basking in the euphoria of this breakthrough as the guidelines he introduced a little over two years ago in controversial circumstances yield results which are incontrovertible.

Google, Microsoft, Tik Tok and others obeyed the Code of Practice for Interactive Computer Service Platforms/Internet Intermediaries and Inuwa whose collaboration with other government agencies including the Nigerian Communications Commission (NCC) and others, savors the glory.

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These figures cover the first half of 2024 according to a statement by Hadiza Umar ,NITDA,s Director, Corporate Affairs and External Relations.

“The code establishes a robust framework for collaborative efforts to protect Nigerians against online harms, such as hate speech, cyber-bullying, as well as disinformation and/or misinformation.

Similarly, to ensure compliance with the Code of Practice, NITDA also wishes to notify all Interactive Computer Service Platforms/Internet Intermediaries operating in Nigeria that the Federal Government of Nigeria has set out conditions for operating in the country.

These conditions address issues around legal registration of operations, taxation, and managing prohibited publication in line with Nigerian laws.

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The conditions include the need to:
*Establish a legal entity i.e., register with Corporate Affairs Commission (CAC);

*Appoint a designated country representative to interface with Nigerian authorities;

*Abide by all regulatory demands after establishing a legal presence;

*Comply with all applicable tax obligations on its operations under Nigerian law;

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*Provide a comprehensive compliance mechanism to avoid publication of prohibited contents and unethical behaviour on their platform; and

*Provide information to authorities on harmful accounts, suspected botnets, troll groups, and other coordinated disinformation networks and deleting any information that violates Nigerian law within an agreed time frame.”

In line with best practices and In accordance with its mandates, President Muhammadu Buhari, directed NITDA to develop a Code of Practice for Interactive Computer Service Platforms/Internet Intermediaries (Online Platforms), in collaboration with relevant Regulatory Agencies and Stakeholders.

Accordingly , NITDA presented to the Public a Code of Practice for Interactive Computer Service Platforms/Internet Intermediaries for further review and input.

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This was on June 13,2022.

The Code of Practice is aimed at protecting fundamental human rights of Nigerians and non-Nigerians living in the country as well as define guidelines for interacting on the digital ecosystem.

“This is in line with international best practices as obtainable in democratic nations such as the United State of America, United Kingdom, European Union, and United Nations.”

The Code of Practice was developed in collaboration with the Nigerian Communications Commission (NCC) and National Broadcasting Commission (NBC), as well as input from Interactive Computer Service Platforms such as Twitter, Facebook, WhatsApp, Instagram, Google, and Tik Tok amongst others. O

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ther relevant stakeholders with peculiar knowledge in this area were consulted such as Civil Society Organizations and expert groups. The results of this consultations were duly incorporated into the Draft Code of Practice now a code in line with “the new global reality stating that the activities conducted on these Online Platforms wield enormous influence over our society, social interaction, and economic choices.

Hence, the Code of Practice is an intervention to recalibrate the relationship of Online Platforms with Nigerians in order to maximise mutual benefits for our nation, while promoting a sustainable digital economy.”

Hadiza Umar, quoting data from the Federal Inland Revenue Service (FIRS) and the National Bureau of Statistics (NBS) explained that these figures were clearly a windfall for the government.

This Code was issued jointly by the Nigerian Communications Commission (NCC), National Broadcasting Commission (NBC), and NITDA and it outlines clear guidelines for promoting online safety and managing harmful content including but not limited to the protection of children from harmful online content.

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“Data from the Federal Inland Revenue Service (FIRS) and the National Bureau of Statistics (NBS) reveal that foreign digital companies, including interactive computer service platforms and internet intermediaries (such as social media platforms) operating in Nigeria, contributed over N2.55 trillion (approximately $1.5 billion) in taxes in H1 2024.

“This significant increase in revenue underscores the role of robust regulatory frameworks in shaping compliance and driving revenue growth in the digital economy,” NITDA stated.

Updates on the level of compliance with the Code of Practice for Interactive Computer Service Platforms/Internet Intermediaries, show that all the digital platforms made conscious efforts to address user safety concerns in line with the Code and the platforms’ community guidelines.

Overall statistics across all the platforms show that:
“They received 4,125,283 (Four million, one hundred and twenty-five thousand, two hundred and eighty-three) registered complaints in 2023.

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Content takedown: 65.8 million Content removed and re-uploaded after appeal by users: 379,433 Closed and deactivated accounts: 12.09 million” NITDA is excited and pleads “ for continued collaboration and innovation to address emerging challenges and ensure a safer and more responsible digital space.”

NITDA in June 2022 announced the Code, which seeks to moderate activities on social media blogs and online publications.

Specifically, the Code states that internet platforms including social media should as a rule
“act expeditiously upon receiving a notice from a user, or an authorised government agency of the presence of unlawful content on its Platform.”

“Act quickly to remove, disable, or block access to non-consensual content that exposes a person’s private areas, full or partial nudity, sexual act, deepfake, or revenge porn, where such content is targeted to harass, disrepute, or intimidate an individual.

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Disclose the identity of the creator of information on its Platform when directed to do so by a Court order.”
“Provided that an order of this nature shall apply for the purpose of preventing, detecting, investigating, or prosecuting an offence concerning the sovereignty and integrity of Nigeria, public order, security, diplomatic relationships, felony, incitement of an offence relating to any of the above or in relation to rape, child abuse, or sexually explicit material.”

NITDA commends the efforts of the platforms, for the goal of creating a safer digital ecosystem which requires continuous collaboration and engagement with all stakeholders to strengthen and enhance user safety measures, digital literacy, trust and transparency.

Section 1 paragraphs b to e of the NITDA Act, 2007 are particularly instructive because they empower it to:
“(b) Provide guidelines to facilitate the establishment and maintenance of appropriate for information technology and systems application and development in Nigeria for public and private sectors, urban-rural development, the economy and the government;

(c) Develop guidelines for electronic governance and monitor the use of electronic data interchange and other forms of electronic communication transactions as an alternative to paper-based methods in government, commerce, education, the private and public sectors, labour, and other fields, where the use of electronic communication may improve the exchange of data and information;

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(d) Develop guidelines for the networking of public and private sector establishment;

(e) Develop guidelines for the standardization and certification of Information Technology Escrow Source Code and Object Code Domiciliation, Application and Delivery Systems in Nigeria;”

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