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Know your rights to get better service – Electricity regulator tells Nigerians
By Francesca Hangeior
The Nigerian Electricity Regulatory Commission has charged Nigerians to know their rights for service providers in the sector to serve them better.
This was disclosed by the NERC’s Commissioner for Customer Affairs, Aisha Mahmoud on Friday while speaking with newsmen at a 3-day Customer Complaints Resolution Town Hall Meeting organised by the Commission in Osogbo.
She added that the meeting was organised to address complaints from customers, adding that it would also enable the Commission to have feedback from the customers.
Her words, “We are here to listen to customers, listen to their complaints, and have those complaints resolved on the spot
“So we are here for three days just to listen to whatever customers have to say regarding the electricity industry. Customers will have a lot of concerns, and we thought instead of just sitting in Abuja and waiting for them to come and complain, why not just go to them and get those complaints resolved?
“That is what we have been doing, and I think for this year, this should be like the 7th or 6th location that we have been to. The second reason we are here is to educate them (customers) on what we think they should know regarding their rights and obligations.
“We do know that most Nigerians don’t know their rights, even though they have a lot of rights, because we keep telling customers that when they pay for electricity, they are not just paying for electricity, but they are also paying for services.
“So they should demand their services be rendered to them. So they don’t know about these rights. We have them among all these beautiful regulations and others on our website, which Nigerians are mostly not aware of. So, we are here just to inform them that you have this right, and you should insist that services be provided to you.”
Also speaking, the Acting Managing Director, Ibadan Electricity Distribution Company, IBEDC, Engr. Francis Agoha, who was represented by Head, Corporate Services, Angela Olanrewaju said the company, besides ensuring that customers are adequately metered and properly billed, is also ensuring that the response rate to complaints exceeds 90 percent.
News
TikTok Useless Without U.S. Govt – Trump Declares
President Donald Trump declared TikTok “worthless” without U.S. government approval during remarks on Tuesday. He floated a controversial idea for prospective buyers: “Buy it and give half to the United States of America. Half, and we’ll give you the permit.”
TikTok faces pressure to find a U.S. buyer due to a federal law banning its operation unless “significant progress” is made toward a sale.
An executive order signed by Trump on Monday grants a 75-day extension for a deal. China has criticized the U.S. stance, urging the creation of a fair business environment for all enterprises, according to Foreign Ministry spokesman Guo Jiakun.
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Just in: Troops capture Boko Haram Commander, Abu Iklima, fighters neutralised
Nigerian troops participating in Operation Hadin Kai have detained Abu Iklima, a senior Boko Haram commander.
Prior to his capture, Iklima was in charge of Gaizuwa, also known as Mantari, Gabchari, Kashimiri, and Maimusari, in the Bama Local Government Area of Borno State.
Iklima’s enclave was demolished by the soldiers, and hundreds of his fighters were slain, according to Zagazola Makama, a counter terrorism and insurgency expert from the Lake Chad Basin.
According to the report: “This Abu Iklima, a top commander of Boko Haram, was commanding Gaizuwa, otherwise known as Mantari, Gabchari, Kashimiri, and Maimusari in Bama Local Government Area.
“His enclave was severely destroyed by troops of Operation Hadin Kai, with hundreds of fighters neutralized.
“The man attempted to escape, but he was captured like a chicken.”
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SAD! Prospective Corps Member dies en route to Ebonyi NYSC camp
A prospective Corps member lost her life en route to the National Youth Service Corps (NYSC)orientation camp in Afikpo local government area of Ebonyi State.
The deceased was among a group of 12 prospective corps members who boarded a 14-seater bus to their destination.
Daily Trust learnt that the deceased was a members of 2024 Batch C Stream 11.
The deceased and her colleagues boarded the bus in Enugu and were heading to the NYSC camp when the bus belonging to Enugu North Mass Transit rammed into a truck by the roadside.
The female corps member, whose name could not be ascertained, was confirmed dead at King David Umahi Federal University of Health Sciences (DUFUHS) where others are receiving treatment.
Sector Commander of Federal Road Safety Corps (FRSC) in Ebonyi, Mr. Igwe Henry, confirmed the accident.
He said he had no further details of the casualties owing to the fact that the victims were rescued before his officers arrived the scene.
“At the time our men from Amasiri Unit Command got the information, and got to the scene, the victims had been rescued.
“So my men didn’t directly carry out the rescue exercise, and therefore could not ascertain the true position of what happened. Except that the crash occurred on 22nd January about 14.00 hours. The route was Amasiri-Okigwe, where they call Amenu village in Okposi.
“Two vehicles were involved, one was a Toyota commercial bus, grey color, and the other was a Mercedes-Benz tipper (truck), a commercial Mercedes-Benz tipper, the regular Tipper that you see around.
“So, from preliminary findings, it was allegedly caused by excessive speed on the part of the commercial vehicle, that is the bus.
“But the details as to the number injured and so on have not been ascertained, because like I said, the victims were actually rescued by bystanders and then taken to David Umahi Hospital in Uburu.
“And then the items recovered at the scene, I was told, is in the custody of one Chief Amos, of Amenu village in the same Okposi.
“At the King David’s Hospital, where my men went, the ones they saw were actually in stable condition,” he said.
The Ebonyi State Coordinator of NYSC, Foluke Oladeinde, visited the injured prospective corps members at the hospital.
“I am not in a right frame of mind to talk now. I am in the hospital now. Yes the accident occurred but I can’t talk right now,” she told journalists on Thursday.
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