News
FCCPC petitioned over DisCos’ failure to replace obsolete meters
A customer of the Ikeja Electricity Distribution Company, Associate Professor Tunde Akanni, has written a petition to the vice chairman of the Federal Competition and Consumer Protection Commission over the utility company’s alleged failure to replace his obsolete prepaid meter.
In the petition titled, ‘SOS On Massive Extortion of Customers by Ikeja Electric Distribution Company,’ Akanni sought the urgent intervention of the FCCPC.
According to him, the IKEDC recently deactivated his Unistar meter despite an order by the FCCPC that the meter should not be deactivated by any DisCo.
“As the sole supplier of electricity in Ikeja, where I live in government quarters, IKEDC recently began to deactivate the Unistar prepaid meters serving residents of LASG quarters at 47, Sobo Arobiodu Street, Ikeja GRA. The deactivation continued after the Federal Competition and Consumer Protection Commission, FCCPC, warned IKEDC against activities on the Unistar meters.
“What they do is await the exhaustion of the running credits on meters, allow customers to recharge their cards, but ensure they are not able to reload. Once this happens and you report back with your complaints, they would tell you that your meter is bad and due for replacement and that they have new meters in abundance. They would convince you to allow the retrieval of the Unistar meter,” he explained.
The don alleged customers were compelled to get reconnected and moved into estimated billing that pushed monthly energy costs from N50,000 to N270,000. This was even as he was asked to pay N120,000 for a new meter.
He stated, “Once the customer begins to feel that his hope is merely hanging, the customers would be compelled to make desperate requests for reconnection, and they would deceitfully reconnect you, but that would make customers pay through their nose. In the past, customers like me whose monthly consumption hardly exceeded N50,000 following the banding regime had been summarily billed as much as N270,000. Fellow residents of government quarters have had to complain to me about their helplessness and their dramatic bankruptcy on account of this arbitrary billing.
“In my own case specifically, my meter was retrieved on December 27, 2024, after recharging with N25,000 but failing to reload following their treacherous deactivation. Against my stated position that I was aware of the FCCPC directive to them, they insisted that I should immediately apply online for a new meter, reiterating that they had new meters in abundance but that I would have to pay N120,000. For fear of wasting all the foods stocked up in the house and to also avoid being slapped with any humongous arbitrary bill, I went to their office to follow up. The response from their customer care operatives at the Ikeja office was that their portal was down, implying that all processes of new meter application had been stalled and therefore arbitrary billing would continue for as long as the portal was down.
“I, therefore, seek your immediate intervention from the shenanigan of IKEDC to stall their onslaught against lawful customers. If they have the effrontery to subject LASG employees living in government quarters to this embarrassing situation, one can imagine what helpless private citizens are being subjected to by IKEDC.”
Officials of the IKEDC were contacted for their reactions to the allegations raised by the customer.
However, they have yet to reply to messages sent to them by our correspondent.
An official, who did not want to be mentioned, said the Unistar meters have always been an issue, saying that was why the company planned to phase out the meters in November before it was stopped by the FCCPC.
Meanwhile, our correspondent recalled that some meters were phased out following their inability to be updated as of November 2024.
The PUNCH reports that about three million customers might be forced into the estimated billing system as the users would no longer be able to buy energy credits.
But the Nigerian Electricity Regulatory Commission ordered that obsolete meters be replaced at no cost to customers and no one should be forced into estimated billing.
News
Eurocham Nigeria Hosts 2025 Stakeholders Conference, Explores Business Growth in Post-Reform Era
By Gloria Ikibah
Business leaders, policymakers, and members of the diplomatic community recently gathered in Lagos for the 2025 annual stakeholder conference of Eurocham Nigeria (The European Business Chamber) to discuss the impact of Nigeria’s economic reforms on trade, investment, and sustainable growth.
With the theme “Achieving Growth Post-Reforms,” the conference provided a platform to explore opportunities across key sectors, including trade, aviation, tourism, energy, finance, and workforce transformation.
In his welcome address, Eurocham Nigeria President, Mr. Yann Gilbert, emphasized the organization’s role in championing policies that foster economic progress and strengthen EU-Nigeria business ties.
Delivering a keynote speech, Honorary President of Eurocham Nigeria and European Union Ambassador to Nigeria and ECOWAS, Mr. Gautier Mignot, reaffirmed the EU’s dedication to Nigeria’s economic transformation. He outlined initiatives aimed at deepening trade relations and unlocking investment potential, introducing the EU-Eurocham Support Grant as a mechanism to boost private-sector growth.
In a second keynote address, Minister of Aviation and Aerospace Development, Festus Keyamo (SAN) who was represented by the Special Adviser on Aviation and Aerospace Development, Ms. Janet Oputa, highlighted the aviation sector’s role in post-reform economic expansion. Speaking on “Aviation: A Catalyst for Growth,” she detailed ongoing infrastructure projects and emerging investment opportunities in Nigeria’s air transport industry.
A key feature of the event was a presentation by Ms. Danelee Masia, Director Economist for South Africa and Sub-Saharan Africa at Deutsche Bank, titled “Nigeria: A Path to Renewed Growth.” She provided a macroeconomic analysis of Nigeria’s recovery, focusing on fiscal reforms, foreign exchange policies, and investment trends shaping the nation’s future.
Eurocham Nigeria reaffirmed its commitment to strengthening partnerships between Nigeria and the European business community. The organization pledged continued advocacy for pro-business policies, regulatory enhancements, and economic cooperation initiatives that benefit both Nigeria and the EU.
News
TAC Reaffirms Commitment to Enhancing Nigeria’s Global Image
By Gloria Ikibah
The Director General, Technical Aid Corps (TAC), Rt. Hon. Yusuf Buba Yakub, has reaffirmed the Corps’ dedication to strengthening Nigeria’s reputation on the international stage.
The Director-General stated this during a courtesy visit by a delegation from the Diplomatic Correspondents Association of Nigeria (DICAN), led by its Chairman, Comrade Frederick Idehai, on Monday in Abuja
Buba highlighted the role of TAC in promoting Nigeria’s influence abroad by deploying technical expertise to 35 African, Caribbean, and Pacific countries, and noted that the Corps has contributed to the professional growth of individuals who have gone on to hold key government positions, including cabinet ministers, while also impacting millions of lives.
Additionally, he assured DICAN of TAC’s readiness to collaborate in advancing the 4Ds foreign policy of President Bola Ahmed Tinubu’s administration. This policy anchored on Democracy, Development, Demography, and Diaspora was introduced by the Ministry of Foreign Affairs under Minister Ambassador Yusuf Maitama Tuggar., which aims to position Nigeria strategically within the global community.
He further emphasised TAC’s commitment to working closely with DICAN, ensuring that the association is actively involved in the Corps’ activities through mutual collaboration and support.
Earlier in his remarks, DICAN Chairman, Comrade Idehai, expressed the association’s interest in partnering with TAC to promote its initiatives in alignment with the 4Ds doctrine. He underscored the strategic role of diplomatic correspondents in fostering national development and stability.
Comrade Idehai also highlighted DICAN’s mandate as a professional body of journalists and editors from print, electronic, online, and wire services, who cover diplomatic affairs, including the Ministry of Foreign Affairs, embassies, and international organizations.
He explained that the association was duly registered with the Corporate Affairs Commission (CAC) making it a credible partner for engagement.
News
Kenya Airways apologises to NCAA for mistreating passenger
Kenya Airways officials have tendered an unreserved apology to the Nigeria Civil Aviation Authority (NCAA) and a Nigerian passenger: Gloria Omisore, following a complaint of mistreatment during a recent flight.
The airline also retracted previous statements regarding the incident, admitting fault for allowing Omisore to board a flight from Lagos without the necessary transit visa.
The apology came during a meeting convened by the NCAA attended by airline representatives including Country Manager James Nganga, Station Manager Eric Mukira, and Duty Manager Ezenwa Ehumadu, alongside NCAA Director of Consumer Protection and Public Affairs, Michael Achimugu.
Omisore, a British resident permit holder without a Schengen visa, had purchased a ticket for a Manchester-Paris-Nairobi-Lagos (inbound) and Lagos-Nairobi-Paris-Manchester route.
While her inbound journey proceeded without issue, the airline failed to identify the need for a Paris transit visa for her outbound leg until she reached Nairobi.
Although Kenya Airways offered a direct flight to London at no extra cost after a 17-hour layover, the situation escalated when Omisore’s request for accommodation and care due to the airline’s error was denied, leading to what the NCAA termed an “unruly” exchange.
In a prior statement, Kenya Airways claimed Omisore refused the re-routing and acted disruptively. They have since retracted this, admitting their error and apologizing for the “obfuscation of facts.”
The NCAA had given Kenya Airways 48 hours to verify a phone call made by Omisore on December 7, 2025, where she reportedly inquired about her eligibility to fly the route.
The authority also expressed strong disapproval of comments made by airline staff allegedly insulting the office of the Nigerian President, stating the airline could not act with impunity towards Nigerians.
The country manager apologized for the staff’s behavior, promising disciplinary action.
The NCAA has reiterated its call for all airlines operating in Nigeria to adhere to regulations and establish dedicated, trained customer relations desks or officers to handle such issues.
-
News22 hours ago
UK faces labour scarcity, introduces new visa programs to attract international talent
-
News22 hours ago
Trump employs Musk as ‘special employee’ without salary
-
Entertainment22 hours ago
Tinubu Hails Tems On Grammy Award, Applauds Other Nigerian Artists
-
News12 hours ago
SEE list of States that will experience delayed rainfall in 2025
-
News15 hours ago
Hunger forced me to sell my son N1.5m, mother tells police
-
News21 hours ago
Human trafficking: Court slams 5 years jail term on Benedicta Usen
-
Entertainment14 hours ago
I Do Both Ways!” – Denrele Edun Opens Up On His Sexuality
-
News19 hours ago
House Pays Tribute to Late Deputy Whip, Onanuga, Adjourns Plenary