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NCC, Ookla alliance and QoS performance reports

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Sonny Aragba-Akpore

In a bid to convince Nigerians that its data on network performances especially on Quality of Service (QoS) and Quality of Experience (QoE) are in order, telecom regulator, the Nigerian Communications Commission (NCC) recently took a bold step to initiate a partnership with Okla, of Seattle, United States of America to carry out an independent analysis of the state of the networks.
And when he reeled out the fourth Quarter performance reports for 2025, last week, an elated Executive Vice Chairman and Chief Executive of NCC, Dr Aminu Maida, said the commission’s quest for transparency has been fully activated by this independent exercise.
Maida spoke in Abuja to stakeholders, saying the report by Ookla, a globally acclaimed organisation for such studies, has made both operators and regulators be on the same page. Specifically, the study will serve as a guide to assess the position of the various networks, especially the gaps and coverage of rural and urban centres. This will also boost informed regulatory decisions and management of various networks by the operators. Ookla is a global independent leader in connectivity intelligence that brings together the trusted expertise of Speedtest, Down Detector, Ekahau, and RootMetrics to deliver unmatched network and connectivity insights. By combining multi-source data with industry-leading expertise, Ookla transforms network performance metrics into strategic, actionable insights. Incessant complaints and comments on Quality of Service (QoS) and Quality of Experience (QoE), have been a nightmare to the regulator, but last week, Maida said, although there were visible gaps between urban and rural communities, the over $1b investment by Mobile Network Operators (MNOS) to build 2,850 new sites by 2025 indicates an upward trend in connectivity. The 2,850 new sites have raised the total number of sites in the country to 42,850 as of December 2025. The industry investment in 2025 resulted in the deployment of the new sites to expand both coverage and capacity nationwide. Much of the progress reflected in industry reports accounts for the direct outcome of these investments. The NCC boss submitted that the Commission had secured commitments from operators to exceed their 2025 investment levels in 2026, with infrastructure investments continuing in earnest. As he put it, “today’s engagement reflects our commitment to transparent, data-driven regulation and the continuous improvement of Nigeria’s digital ecosystem. Through our collaboration with Ookla, we are providing independent insights into real-world network performance and the lived experience of Nigerians across cities, rural communities, highways, and emerging 5G zones. It is in this context that we have released the Q4 2025 Network Performance Reports. “These reports enable the Commission to track progress, identify gaps, and guide targeted regulatory interventions—ranging from spectrum optimisation and infrastructure upgrades to quality-of-service enforcement and the expansion of rural connectivity. “The data shows clear and steady improvements in network quality, particularly in median download speeds across both urban and rural areas, especially when compared to Q3 performance. Notably, the video Quality of Experience gap between urban and rural areas has narrowed, and the strength of our 4G backbone continues to improve. “Maida admits the challenges that have plagued the sector, but assured that with collaborative efforts of the commission and network providers, things will surely get better. “The industry is not without challenges, as reflected in gaps in 5G services and inequalities in upload speeds highlighted in the reports. However, we are actively engaging with operators to address these issues, including gaps in mobile service coverage “Maida submitted adding that the independent data provided by Ookla through which various industry reports emerged “enable us to track progress, identify gaps, and guide targeted regulatory interventions—ranging from spectrum optimisation and infrastructure upgrades to quality-of-service enforcement and the expansion of rural connectivity.” Published quarterly, these reports provide unbiased insights into network performance, coverage, and service quality across operators, states, and regions in Nigeria.
By combining Ookla’s advanced analytics with the Commission’s regulatory oversight, this collaboration enhances transparency, empowers consumers to make informed choices, and fosters improved service delivery and enhanced network performance nationwide.On Urban vs Rural Network Performance, the report was arrived at through the use of advanced geospatial analysis to provide a clearer view of the performance gap between Nigeria’s urban and rural communities, while also highlighting encouraging improvements in rural broadband speeds and the emergence of digital corridors along major highways.By identifying underserved signal zones linked to slower speeds and higher delays, it provides a clearer picture of quality gaps affecting everyday connectivity.” “The NCC is using these insights to guide targeted infrastructure upgrades, strengthen quality standards and drive data-led regulatory interventions focused on improving real Quality of Experience across the country. “The 5G Reality Check and Closing the Gap between Coverage and Usage tells a different story as the NCC report explores how Nigeria’s growing 5G footprint is translating into real user experience, introducing the “5G Gap” between nominal coverage and actual service quality on the ground. “
In terms of Network Performance and 5G Reality, the report offers an independent view of Nigeria’s overall mobile network performance, alongside the real-world experience of 5G users, revealing a clear gap between where 5G has been deployed and how effectively it is experienced in practice. Consumer Insights and Industry Trends indicate that the report provides a nationwide, data-driven snapshot of how Nigerians experience mobile connectivity, drawing on millions of real user measurements to highlight performance trends, regional variations and evolving consumer usage patterns. It showcases areas of progress alongside locations where service quality can be strengthened, helping to guide targeted improvements. Explaining why the NCC opted for a partnership with Ookla, Executive Commissioner, Technical Standards and Network Integrity, Abraham Osh Adami said, “Last year, the Commission deepened this commitment by partnering with Ookla to develop nationwide Network Coverage Maps. NCC’s Head, Public Affairs, Mrs Nnenna Ukoha, told stakeholders, particularly the media, that “In reporting industry data to Nigerians and the world, we encourage what we call constructive framing, which does not mean ignoring sectoral challenges, far from it. Rather, it means presenting issues in a way that highlights progress alongside challenges, showing the solutions being deployed, reflecting the investments and innovations shaping the sector, recognising improvements in quality of service and experience, and supporting industry resilience.” Our quarterly performance reports provide rich material for daily news coverage, feature stories, data-driven investigative reporting, background analysis for interviews, and sector monitoring dashboards used by your newsrooms.”

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Opinion

An open congratulatory letter to Ndi Imo as we celebrate our state at 50…, By Ifeanyi Araraume 

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My dear people of Imo State,

On this historic occasion, my heart overflows with gratitude as I join you to celebrate the fiftieth anniversary of the creation of our beloved state. Fifty years is more than a milestone. It is a moment of reckoning, an invitation to reflect, to take stock, and to look ahead with renewed purpose.

Since that defining Third of February 1976, Imo State has travelled a long, instructive, and often inspiring road. Our story has been shaped by courage, industry, resilience, and an unshakable belief in possibility. We have experienced seasons of great promise and seasons of profound trial. Yet through every challenge, the spirit of Ndị Imo has endured. Our presence here today is no accident; it is the result of God’s grace and the quiet, persistent labour of generations who refused to abandon hope in this land.

It is only just that we honour the pioneers who laid the foundations upon which we stand. The early architects of our statehood bore a responsibility they embraced with seriousness and sacrifice. Rear Admiral Ndubuisi Kanu provided discipline and order at a formative moment, while the legendary Sam Mbakwe infused governance with vision, compassion, and moral clarity. Their contributions and those of countless others who served Imo State with devotion, remain etched in our collective memory. History is always kinder to those who build than to those who merely occupy, and our builders deserve our deepest respect.

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As we celebrate this golden jubilee, we also acknowledge the present. Imo State marks its fiftieth year under the stewardship of Governor Hope Uzodinma. It is fitting to recognise the efforts of his administration in sustaining the machinery of governance and ensuring continuity. Every era is judged by how it responds to the demands of its time, and this moment calls for steadiness, resolve, and foresight.

We have every reason to be proud of how far we have come. Yet pride must never give way to complacency. As a son of the soil and a stakeholder in our shared destiny, I remain convinced that Imo State’s most remarkable chapters lie ahead. There is vast room for growth, innovation, and broadly shared prosperity. The Imo of our highest aspirations, secure, productive, creative, and just, is not a distant dream. It is an attainable future, but only if we choose collective effort over division and long-term vision over short term comfort.

This anniversary must therefore be more than a celebration. It must be a recommitment. A recommitment to unity across political, communal, and generational lines. A recommitment to service, integrity, and shared responsibility. The task of building Imo State does not rest on government alone. It rests on all of us, at home and in the diaspora, bound together by memory, duty, and hope.

As we mark fifty years, let us renew our covenant with the future. Let us resolve to hand over a state better than we met it, one that offers opportunity to its young people, dignity to its elders, and peace to its communities.

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I congratulate every son and daughter of Imo on this golden milestone. This is our story. This is our moment. And by God’s grace and the labour of our hands, the years ahead will shine even brighter.
Happy Golden Jubilee, Imo State. 

Ka Chineke mezie okwu.

Yours in service and solidarity,
Senator Ifeanyi Godwin Araraume, PhD

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Opinion

CBN publishes report: shaping future of fintech in Nigeria

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By Akpo Ojo

The Central Bank of Nigeria (CBN) has released a comprehensive assessment of Nigeria’s fintech landscape, outlining the priorities needed to sustain innovation, strengthen system integrity, and support the next phase of digital financial growth.

The report examines the scale and maturity of Nigeria’s fintech ecosystem, highlighting the country’s leadership in real-time payments and the structural factors shaping recent growth.

It positions fintech innovation as a complementary force within the financial system, expanding access, efficiency, and reach, while preserving stability and resilience.Informed by surveys and extensive stakeholder engagement.

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Furthermore, the report outlines practical policy directions to improve regulatory coordination, strengthen supervisory capability, and support responsible innovation, including cross-border scale.

It underscores interoperability, proportional regulation, and effective execution as critical enablers of sustainable ecosystem development.

The publication forms part of an ongoing series through which the CBN will continue to engage the financial sector, provide clearer regulatory direction, and support more coordinated execution. I

t is intended to serve as a shared reference point for banks, fintech firms, regulators, infrastructure providers, investors, and partners as Nigeria consolidates its position within the regional and global fintech landscape.

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Opinion

Walking a tight rope: How the CNA balances political demands and bureaucratic realities

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By Emmah Uhieneh

The office of the Clerk to the National Assembly is not designed for comfort. It is designed for balance. Balance between urgency and procedure, between political will and administrative law, between the impatience of elected power and the slow discipline of institutions that must endure long after headlines fade.

For Kamoru Ogunlana, Esq., who marks one year in office this February, that balance has been less a theoretical challenge than a daily, practical test of judgement. As he noted during the induction of 785 new staff members, “Working in the National Assembly is more than a routine service; it is a calling that requires deep knowledge of legislative practice and procedures, high moral standards, and personal discipline.”

As head of the National Assembly bureaucracy, the Clerk occupies a uniquely sensitive space. He answers to the leadership of the Senate and the House of Representatives, each with its own rhythms, priorities and pressures.

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At the same time, he presides over a bureaucracy that must function predictably, lawfully and fairly, regardless of political mood. His first year has therefore been an exercise in calibration rather than command.

One of the clearest arenas in which this balance has played out is the management of legislative operations. In a Parliament often criticised for delays or inefficiency, administrative bottlenecks quickly become political liabilities.

Ogunlana’s response has not been cosmetic fixes, but structural adjustments. Financial administration has been standardised, ensuring that standing imprest is disbursed equitably to directors and heads of departments. This seemingly technical intervention has had tangible effects. Committees function with fewer delays, directorates plan with greater certainty, and lawmakers receive more consistent administrative support.

Crucially, transparency and accountability have been elevated. Checks and balances have been strengthened across contract awards, procurements, postings, promotions and salary payments, all in strict adherence to the Public Procurement Act and public service rules.

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Without a doubt, this is where bureaucracy quietly earns its right to exist: not by competing with politics, but by enabling it to work.

The same logic underpins Ogunlana’s push for parliamentary autonomy, particularly in relation to the ownership and management of the National Assembly complexes in Abuja and Lagos. While the issue is often framed as a political demand, it is equally a bureaucratic necessity. An institution that does not control its own assets struggles to fully control its operations.

By pursuing legislative reforms to vest these complexes in the National Assembly Management, Ogunlana has aligned political aspiration with administrative efficiency, reinforcing the legislature’s status as a truly co-equal arm of government. This effort builds on his broader call for reviewing the National Assembly Service Act to promote efficiency, while recognising the vital role of his management team in sustaining institutional progress.

It must be acknowledged that staff welfare has been another delicate frontier. In a Service shaped by years of constrained budgets, morale is not sustained by rhetoric. Under Ogunlana’s watch, salaries and allowances have been paid promptly, arrears from wage adjustments settled, and training expanded on an unprecedented scale.

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Over 4,200 staff and legislative aides have been trained within the past year, many of them exposed to international best practices. Ongoing training and re-training have been prioritised to help the Service adapt to global changes, alongside the distribution of tools such as computer sets and laptops to better equip the workforce.

In reassuring over 3,000 legislative aides of job security and improved remuneration, Ogunlana has further demonstrated a commitment to staff welfare, including prompt salary payments and the settlement of outstanding allowances.

This emphasis on welfare has been paired with a consistent insistence on discipline and accountability. The message has been clear: welfare is not indulgence. It is an investment, one that must be matched by professionalism, competence and respect for institutional rules. This dual focus has helped steady the bureaucracy, preventing the drift that often follows welfare-focused reforms.

Still, the reality remains that the tension inherent in the office has not suddenly disappeared. Inadequate office space, limited budgetary allocation and outdated digital infrastructure remain stubborn constraints.

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The Clerk’s acknowledgement that the digitalisation of administrative and legislative processes is long overdue is a stoic recognition of reality. A modern legislature cannot run on analogue systems, no matter how committed its leadership. To this end, Ogunlana has advanced ICT capabilities, equipping staff to become one of the most internet savvy parliamentary teams worldwide.

What distinguishes Ogunlana’s first year is not the absence of tension, but the manner in which it has been managed. Political demands have been engaged, not resisted. Bureaucratic rules have been upheld, not weaponised. Progress has been incremental, not theatrical.

To be fair, external assessments have echoed this approach. One commentary cited commendation from a senior figure associated with the United States Congress, highlighting Ogunlana’s “dedication to professionalism, competence, exemplary performance, sincerity of purpose, sense of direction, patriotic fervour, leadership focus, vigour, and fortitude.”

In the end, the strength of a democracy is not measured only by the laws it passes or the debates it broadcasts. It is also measured by the quiet competence of those who translate political intent into institutional action. As Ogunlana himself has stated, “Our democracy has continued to stabilise, with no threat of military intervention, and the National Assembly as an institution has grown stronger, more professional, and more responsive to the needs of the Nigerian people.”

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One year in, the Office of the Clerk has shown that balancing political demands and bureaucratic realities is about ensuring that neither side of the equation overwhelms the system meant to serve the nation.

● Emmah Uhieneh is the Publisher of The Congresswatch magazine.

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