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Gombe electricity subscribers demand improved power supply

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Several customers of the Jos Electricity Distribution Company have decried the challenges inherent in lack of adequate information from the organisation on changes in policies.

Speaking, with Arewa PUNCH penultimate Tuesday, Amin Dawa, a concerned customer, described it as frustrating, adding that smooth communication would improve service delivery.

Our correspondent reports that many of the customers lament that the company was in the habit of introducing new policies without adequate information for customers to be enlightened.

Another customer who simply identified himself as Tony thus pleaded during a customer resolution campaign organised by the Nigerian Electricity Regulatory Commission, which was attended by staff of JEDC and other stakeholders that the service provider improves on its game.

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Meanwhile, Dawa also urged JEDC to be more transparent and proactive in informing customers about upcoming changes or new rules, even as he emphasised the need for timely notification to allow customers prepare and adjust accordingly.

He said, “As customers, we complain about the delayed installation and repair of transformers and meters. We demand improved service delivery and regular updates from JED to address these issues.

“There is the need for greater transparency and accountability as customers seek a more inclusive and customer-centred approach from JEDC. By listening to customer concerns, JEDC can improve its services and build trust with its customer base.”

Ado Tumfure (WHO IS HE?) commended NERC and JEDC for the engagement saying that it would yield the desired change. “I want to thank them for organising this meeting it’s our expectation that it will improve the service in the state.

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Also speaking, the Managing Director of JEDC Abdu Bello Mohammed, who was represented by Engineer Hamisu Jigawa, Chief Technical Officer, explained that the event aims at educating customers about their rights and responsibilities, as well as the operations of the electricity sector.

Mohammed, who expressed satisfaction with the event’s outcome, stated, “It has achieved its goal of raising awareness among customers about their rights and the distribution company’s responsibilities.”

He agreed that many customers were unaware of certain issues, such as investment regulations and meter repairs, and emphasised the need for continued enlightenment to reduce complaints and challenges.

On vandalism, the MD stressed the importance of collaboration in preventing vandalism towards reliable energy supply. “Communities should take ownership of security of installations and report any suspicious activities around transmission towers and distribution facilities. The company aims to provide 24/7 electricity supply to all customers within its franchise, but this requires investment in infrastructure and customer support through prompt bill payment and avoidance of energy theft,” Mohammed advised.

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He highlighted JED’s progress in metering, disclosing that more tĥan 34 per cent of customers were fully metered, even we acknowledge the Federal Government’s initiatives to addressing the metering gap.”

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Easter: Ibas, wife, children worship at Rivers Government House chapel

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Rivers State Administrator, Retired Vice-Admiral Ibok Ibas marked Easter on Sunday with a worship service at the Chapel of Everlasting Grace, Government House, Port Harcourt.

Ibas was accompanied by his wife, Dr. Theresa, their children, and key state officials including the Secretary to the State Government (SSG), Prof. Ibibia Lucky Worika, and his family.

A statement signed by the SSA media, Hector Igbikiowubo, said the administrator joined worshippers in a service filled with uplifting hymns and prayers for peace in Rivers State and the country.

Chaplain Pastor Barasin Ogan delivered a message, reminding the congregation of the transformative power of Christ and assuring them of divine justification, deliverance, healing, and righteousness through faith.

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Special prayers were offered for President Bola Tinubu, Administrator Ibas, and the continued progress of Rivers State, reinforcing unity and faith as the foundation for a brighter future.

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We have no abducted victim in our custody, says NCoS

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The Nigerian Correctional Service (NCoS) has strongly denied reports linking it to the alleged kidnapping of a 12-year-old girl in Rivers state, describing the claims as false, malicious, and a figment of the writer’s imagination.

In a statement issued by the Service’s Public Relations Officer, Umar Abubakar, the NCoS said the allegation was aimed at misleading the public and tarnishing the image of the Service.

Abubakar stated that a thorough check of available records showed no inmate named “Chi Boy” is in custody at any facility under the Enugu State Command.

He added that the failure to provide the full names of the alleged inmate or the kidnapped victim further undermines the credibility of the report.

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He emphasized that the NCoS is unaware of any kidnapping incident linked to its facilities in Rivers State or any other command, as claimed in a circulating press statement and viral video.

Abubakar also clarified that no investigative agency has tracked any suspected kidnapper to any correctional facility in either Enugu or Delta State Commands.

“Therefore, the Service is not in the position to confirm payment of ransom or whatsoever transaction as alleged in the fictitious report and video.

“The Service has no role in the said kidnap story, and as a security organization, it does not operate in isolation; rather, it partners with sister agencies to ensure adequate security. The Service will never turn down requests for investigation activities from sister agencies,” Umar said.

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Netanyahu orders strikes on Hamas after truce rejection

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Benjamin Netanyahu has said he has instructed Israel’s military to intensify pressure on Hamas after the Palestinian militant group rejected a temporary truce proposal.

In a televised address, the Israeli prime minister said that while war came with a heavy price, Israel had “no choice but to continue fighting for our very existence, until victory”.

On Thursday, Hamas rejected an Israeli proposal for a temporary pause in fighting, describing the offer as demanding “impossible conditions”.

Hamas currently holds 59 hostages, with 24 of them believed to be alive. It says it will only return them in exchange for the release of more Palestinian prisoners, a full Israeli withdrawal from Gaza, and a lasting truce, as called for in the now-defunct ceasefire agreement reached earlier this year.

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Netanyahu’s remarks came after the Hamas-run health ministry in Gaza said Israeli strikes had killed more than 90 people in 48 hours.

Women and children were among 15 people who were killed overnight on Friday in the southern city of Khan Younis, according to hospital staff.

At least 11 of those who were killed were sheltering in a tent in the designated humanitarian zone of al Mawasi, where hundreds of thousands of displaced people are living, the hospital workers said.

A further four people were killed in separate strikes on the city of Rafah, including a mother and her daughter, according to Gaza’s European Hospital, where the bodies were taken.

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Israel says its latest campaign is to put pressure on Hamas to release more hostages and ultimately agree to disarm and leave the territory.

For weeks, Israeli troops have also blockaded Gaza, barring the entry of food and other goods.

Last month, 15 aid workers were killed and buried in a shallow grave after being fired upon by Israeli troops.

Hamas’s armed wing said the fate of Israeli-American hostage Edan Alexander was unknown after a guard who was holding him was found killed.

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On Tuesday, Hamas said it had lost contact with a group of militants holding Mr Alexander in Gaza.

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